Archive for the ‘Employee Appearance’ Category

Standards of Professionalism

April 1st, 2013

Q. I would like my employees to represent my practice in a professional manner. My efforts have run into a snag related to how my employees speak to patients and to each other. I have one employee who uses slang and poor grammar. I have other employees who discuss their personal life in front of patients. I want my employees to be aware the impact their comments have on the reputation of my practice. What can I do?

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Religious Accomodation

April 1st, 2013

Q: I have a new hygienist who has advised me that she is a Muslim and has requested that I provide her time twice a day to pray. She has also started wearing a head scarf. These requests did not come up in the interview. I am not crazy about the headscarf and I don’t see why I should have to adjust her schedule to let her pray. Can I require her to stop wearing the head scarf; I think it makes my patients uncomfortable? Do I have to allow her time to pray, we run a tight schedule and I don’t think it is fair to allow her this time when I do not allow others?

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