Archive for the ‘Staffing and On-boarding’ Category

Return From Disability

April 1st, 2013

Q: My receptionist was involved in a serious accident which resulted in a closed head injury. She has been off work for six weeks and is now telling me she is ready to return. I have held the job open all this time, however, she has not been paid while on disability and I think she is rushing her return for financial reasons. I am concerned about her cognitive ability to do the job. I don’t know that much about closed head injuries, but what I do know, causes me concerns. My questions are: Do I have to bring her back? Can I find out what her cognitive ability is before I bring her back? And if I bring her back, and she cannot do the job, what do I do with her?

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Promotion From Within

April 1st, 2013

Q: I have an opening for a Dental Assistant. My receptionist has told me that she wants this job. I am not crazy about moving my receptionist out and training her as a dental assistant. I would be dealing with training a new assistant and a new receptionist. I would rather just hire an experienced assistant. She does a great job at the front desk, my patients love her, the staff love her, I want to keep her where she is. How should I handle this situation? I want to tell my receptionist no, that I want her to stay at receptionist, without her getting upset with me?

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My office is not a day care

April 1st, 2013

I have always allowed my employees to bring their children to the office if they are unable to find day care for the day or if the kids are ill. This has been a positive benefit and we have all won. The employee does not have to miss work, we maintain coverage, and the child is taken good care of by the whole team.

I recently hired a woman and she seems to be taking advantage of the situation. This benefit is intented to be available when their is not other options